Quit Happens

It hurts when good people break the news that they are moving on. It doesn't just take an emotional toll, but a financial one as well--customer service is disrupted, sales and customers may be lost, other employees are shocked and distracted, and now we have to take on the work of finding a replacement and getting the new person up to speed.

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Leigh Branham
Do You Know The Cost of Turnover?

Leigh Branham joins Jim Blasingame on The Small Business Advocate to reveal that you need to consider the five elements in the cost of employee turnover – especially the ones you could prevent – as you compensate and lead your people.

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Jameson Elder
Who Keeps You Engaged?

Most of the emphasis and onus has been placed on the responsibility of leaders and managers to keep their employees engaged. The obvious truth is that both managers and employees share responsibility for engagement.

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Leigh Branham
Know The Enemies of Employee Engagement

Here's the question I keep asking myself--Why should we spending our energies proving what we intuitively know already? Instead, if we already know that higher levels of employee engagement are worth striving for, and we are serious about creating a more engaged workforce, it seems to me that we should be focused on: 1. understanding the obstacles to employee engagement, and 2.

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Leigh Branham
“Why You Left” Survey Results May Surprise You

In a survey I conducted on this website respondents were presented with a list of 39 possible reasons for leaving and asked to select up to five that entered into their decision to leave their employer. The question was worded this way in order to surface the root cause of the turnover, not necessarily the same reason the employee might give during an on-site exit interview.

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Leigh Branham
Do Employees Really Want to Be Engaged?

As I speak and listen to managers about employee engagement, I occasionally hear a manager come right out and say, "employees don't want to be engaged." I have concluded that for every manager who expresses that belief out loud, there are many more who believe it and don't say it.

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Leigh Branham