Engage and Retain 101: Practical Tools and Best-Practice Ideas for Managers
Behavior-Based Interviewing Basics
Employee Assessment and Career Self-Management
Manager as Career Coach
Behavior-Based Interviewing Basics

[Four-hour behavioral interviewing skills workshop for hiring managers and HR professionals, including 35-page workbook]

Both research and practical experience have shown that the best predictor of future behavior is past behavior. This is why interviewing experts agree that the best way to predict future on-the-job performance is to gather detailed stories from applicants that either prove they have the required abilities or that they do not.

This four-hour session provides hiring managers with an overview of the interviewing method that is now widely recognized as the best predictor of job performance

Targeted participants:

Any manager or HR professional with responsibility for screening, interviewing, and hiring.

Objective:

To give participants a solid understanding of the rationale and methods for skillfully preparing for and conducting behavior-based interviews, while also providing the opportunity for practicing a simulated behavior-based interview using an actual job to be filled.

Overview:

  • What is behavior-based interviewing?
  • Live demonstration
  • The S-A-R interviewing process
  • Rating candidates on required competencies
  • Preparing for a behavior-based interview
  • Checklist for Can-do, Will-do and Fit competencies
  • Sample questions
  • Writing questions for key competencies
  • Candidate evaluation
  • Structuring and managing the interview
  • Interview practice
  • Overcoming predictable stumbling blocks
  • Making it work in the real world

    Limited to 25 participants